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Canadian Rocky Mountain Resorts Emerald Lake Lodge, Field, BC, Canada
Dec 03, 2018
Full time
  Duties and Responsibilities: Provide information about the local area, attractions and activities to our guests. Greet all guests upon entering the main lobby. Provide information about all CRMR lodges to our current and future guests. Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person) Answer the telephone at the front desk when agents are busy or on break Responsible for booking tours, airport transfers and taxi’s for guests. May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM Responsible for arranging room drops and completing all room drops on time. Assist food and beverage with seating guests when needed. Assist guests with luggage Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift. Help guests stock fire wood and assist with starting fires in guests rooms when requested. Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes. Keep the brochure rack fully stocked. Keep the Bellman Desk and area clean and tidy. Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting. Empty hotel ashtrays 3 times a day. Keep parking lots and grounds of the hotel garbage free. Sweep walkway to the Front Desk and keep the hotel entrances clean. Snow removal from the main entrance and walkway beside the Wainwright (seasonal). Input of rooming lists. Help out with check in’s and check outs when busy. Assist with Incoming/Outgoing dry cleaning Any other duties as required Requirements/Experience: Must have a valid class 4 driver’s license and CLEAN abstract (driving record). Professional appearance and personality Excellent interpersonal, verbal and written communication skills. Good phone etiquette. Previous customer service experience preferred Experience in similar position an asset Must have keyboarding skills Basic knowledge of Word, Excel, Outlook and Internet Explorer. Opera knowledge an asset. Must have the ability to work independently and remain calm in the event of emergency situations arise
Canadian Rocky Mountain Resorts Field, BC, Canada
Dec 03, 2018
Full time
We are in need of servers at Emerald Lake Lodge Positions are full time, Duties and Responsibilities: To be punctual and groomed appropriately (clean and neat) To be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and wine list) To take food and beverage orders and ensure promptly delivery and quality of the product To present cheques properly and ensure cash-outs are correctly completed To complete mis en place and daily duties required To be aware of dietary and allergy concerns and communicate these to the kitchen as soon as you hear about them To present, open, pour and serve wine in appropriate wine glasses To be knowledgeable on how to make house cocktails. To be aware of the CRMR wine program - including description of all white and red wine by the glass. Work well as a team player and representative of the Food and Beverage Department To be adaptable for large groups and may contain banquet shifts – day and night functions To perform Function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen To be prepared to run food to tables and bus tables in a fast paced environment. Every new server at Emerald Lake lodge will begin at Breakfast and lunch and skills and abilities will be assessed and people will be allocated to various shifts based on their performance and our needs. Any other duties as required or communicated by the F&B Managers Requirements/Experience: Minimum 1 year experience in a similar position            Knowledge of Squirrel an asset Proserve required in Alberta Serving It Right certificate required in BC Grade 12 Diploma Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts) Substantial knowledge of food safety and handling procedures To be able to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required )   Please email your resume to hr@crmr.com
Canadian Rocky Mountain Resorts All Locations
Dec 03, 2018
Full time
We are currently looking for housekeepers to join our family. Duties include  clean rooms in accordance to standards set by Executive Housekeeper To assist in maintaining criteria set by housekeeping department Respectful of public safety including general comfort and wellbeing of public Maintain cleanliness at all times Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment Observe dress code and wear appropriate foot wear Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly. Ensure all materials such as fireplace equipment or garbage bags are put away Lock the housekeeping shed if you are the last one using it Check with supervisor if help is required elsewhere Report maintenance concerns/issues with the proper documentation to the Front Desk Turn in master keys and sign in/out before and after your shift Perform other duties as assigned Requirements/Experience: Grade 12 Diploma or equivalent Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs) Willing to learn new ways of cleaning a room Flexibility and adaptability to emergency situations Embraces challenges, ambitious Will be required to work outside in all seasons (Winter, spring, summer and Fall)
Canadian Rocky Mountain Resorts Buffalo Mountain Lodge, Tunnel Mountain Road, Banff, AB, Canada
Dec 03, 2018
Full time
Line cooks required with some breakfast experience.  The position is a full time position.   17-19.00/hr depending on experience Please send resume to hr2@crmr.com