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Banff Lodging Co. Chili's Grill & Bar, Banff Avenue, Banff, AB, Canada
Jun 22, 2018
Full time
Are you a guest service champion who thrives in a busy restaurant environment? Can you lead while inspiring the best from your team? Reporting to the Assistant General Manager, the Restaurant Front of House Supervisor will help oversee the daily operations of a busy restaurant that provides exceptional all-day service to up to 200 guests at Chili's Grill & Bar. This position includes a combination of supervisory shifts and serving shifts. Duties Ensure the highest standards of guest service delivery Interact effectively with employees, clientele and the local community to ensure service requirements and market conditions are anticipated and understood Open the restaurant on morning shifts, assign duties to colleagues and ensure Chili’s is prepared for the busy day ahead Close the restaurant on evening shifts, ensuring duties of the Floor Service Team are complete, print end of day reports, etc Liaise with management to ensure daily operational goals and standards are met Lead by example, creating a productive and enjoyable work environment that embodies the core philosophies of Banff Lodging Co. Represent Chili’s and Banff Lodging Co. in such a manner as to enhance the reputation of the company Other duties as assigned Qualifications Prior supervisory experience in a restaurant of similar size and service standard will be considered a strong asset A passion for the hospitality/restaurant industry, eye for detail and commitment to product and guest service excellence Ability to lead by example and motivate staff to perform their very best A thorough knowledge of restaurant point of sale systems and Microsoft Office applications Alberta ProServe Certification Compensation An outstanding benefits package combined with attractive compensation awaits the right candidate. We're talking Lux movie theatre discounts, discounted ski pass options, health and dental plan, food and beverage discounts at all our restaurants, employee share ownership program, free hotel stays and more!
Banff Lodging Co. Banff Lodging Company, Bear Street, Banff, AB, Canada
Jun 22, 2018
Full time
Job Description As a Reservations Sales Agent, you will assist our valued guests with booking their stay with Banff Lodging Company. During the course of the day, you will respond to communications from guests, travel agents, FIT companies and wholesalers by phone, email, and fax. You will sell Banff National Park as a destination as well as the hotels and packages that Banff Lodging Company offers.  Most of all, you will be committed to enthusiastically generating excitement for our guests visiting our world-class destination! In the role of Reservations Sales Agent, based at our head office, you will gain knowledge and experience of working with a large and diverse portfolio of hospitality products. As a new team member, you will complete a month-long training program with the support of our experienced sales agents to become a product and service expert. In addition to receiving a base hourly rate of pay, you will have the opportunity to earn generous commissions and to work a compressed schedule with three days off per week. Duties Answer incoming phone calls in a professional manner and per Banff Lodging Company reservations procedure. Convert telephone sales calls and electronic distribution channel bookings by selling Banff as a destination and the hotels within our portfolio. Counsel clients on terms and conditions of travel i.e. check-in time and cancellation policies. Process deposit payments, book reservations in our property management system, send out confirmation notices and document special requests. Utilise and share your expert knowledge of Banff Lodging Company’s products and local attractions to customise bookings to meet the unique needs of each guest. Input and manage data into our booking engine and reservation databases. Represent Banff Lodging Company to the general public and to our guests in such a manner as to enhance the reputation of the company. Qualifications Willing to commit to a one-year minimum employment contract. Excellent written and verbal English language communication skills. Proven attention to detail and organizational skills. Previous work experience in a call centre or reservations work environment. Experience using a hospitality property management system is an asset. A positive team player attitude and a strong willingness to learn and share the various office duties including filing and basic cleaning. Ability to work a flexible schedule including weekends and holidays. Compensation An outstanding benefits package combined with attractive compensation awaits the right candidate. You’ll have the opportunity to join our employee share ownership program and group healthcare plan as well as enjoying Lux movie theatre discounts, subsided ski pass options, food and beverage discounts at all our restaurants,  free hotel stays and more!
Banff Lodging Co. Banff Lodging Company, Bear Street, Banff, AB, Canada
Jun 22, 2018
Full time
Be part of the team at Red Earth Spa and Banff's newest spa Meadow Spa & Pools located in Banff National Park- Canada's premier tourism destination! Being a Massage Therapist is about helping people get back to feeling their best, relieving their stress and to help them forget about their to do list! Our Massage Therapists provide an exceptional level of service ensuring that they are responding to needs and expectations of guests. Why work with us? Are you as passionate about the hospitality industry and amazing guests as we are? Interested in a company that is results driven and committed to supporting job security, personal development & healthy work environment? Need to become registered in Alberta? No problem. We provide $200 towards registration fees or continued education courses. We offer affordable and clean staff housing to help put you at ease of needing to find something on your own. Plus, we have amazing benefits ranging from discounts to enjoy all of our 9 restaurants, Health and Wellness benefits such as yoga, ski pass discounts, free canoeing and even golf in the summer and so MUCH more! Qualifications Graduate from a 2200 hour program from accredited School of massage Registered as a massage therapist in the province of Alberta CPR Basic Rescuer and First Aid Training. Compensation An outstanding benefits package combined with competitive compensation awaits the right candidate! visit www.bestofbanff.com  to read about our great benefits
Banff Lodging Co. Banff Lodging Company, Bear Street, Banff, AB, Canada
Jun 22, 2018
Full time
Job Description Love food? Thrive in a fast-paced environment? Join our team! We have Line Cook opportunities available at many of our great restaurants in Banff with day and evening shift patterns. Duties Set up station according to restaurant guidelines. Prepares all food items as directed in a sanitary and timely manner. Follows recipes, portion controls, and presentation specifications as set by the restaurant. Maintain efficient production of food items in accordance with standard cooking times, as outlined in training manuals. Restocks all items as needed throughout shift. Prepare dishes for customers with food allergies or intolerances. Serve food in the proper portion size and at the proper temperature. Open concept kitchen so staff will need to have a neat and tidy appearance. Assist with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas. May wash dishes. Qualifications High School graduate or equivalent. Two years experience as a line cook. Must be able to understand both oral and written instructions in English. Physically fit and able to lift up to 50 pounds. Neat and tidy appearance and team player attitude. Ability to work full-time, year-round. Compensation An outstanding benefits package combined with attractive compensation awaits the right candidate. We're talking Lux movie theatre discounts, discounted ski pass options, health and dental plan, food and beverage discounts at all our restaurants, employee share ownership program, free hotel stays and more!