Canadian Rocky Mountain Resorts

What’s it like working for Canadian Rocky Mountain Resorts ?

Working at CRMR means you are part of the family. 

As a family run organization, we focus on balancing work with play.  Our company has resorts in Banff National Park, Yoho National Park and at Lake Louise.  Our company is geared towards individuals that enjoy outdoor adventure and nature.  During the winter, staff have the opportunity to ski downhill or cross country, snowboard, go snowshoeing, tubing or dog sledding.   During the summer, there is endless hiking, world class mountain biking and rock-climbing, white water rafting, and fishing.  Its all here, right at our doorstep.

We love the Rocky Mountains and encourage our staff to take full advantage of the area while working here !

Canadian Rocky Mountain Resorts Banff, AB, Canada, Field BC
Aug 11, 2018
Full time
We are in need of servers at Buffalo Mountain Lodge and at Emerald Lake Lodge Positions are full time, Duties and Responsibilities: To be punctual and groomed appropriately (clean and neat) To be knowledgeable about the menu’s (breakfast, lunch, dinner and lounge and wine list) To take food and beverage orders and ensure promptly delivery and quality of the product To present cheques properly and ensure cash-outs are correctly completed To complete mis en place and daily duties required To be aware of dietary and allergy concerns and communicate these to the kitchen as soon as you hear about them To present, open, pour and serve wine in appropriate wine glasses To be knowledgeable on how to make house cocktails. To be aware of the CRMR wine program - including description of all white and red wine by the glass. Work well as a team player and representative of the Food and Beverage Department To be adaptable for large groups and may contain banquet shifts – day and night functions To perform Function room set up’s/ tear down’s – setting tables, chairs, cutlery & linen To be prepared to run food to tables and bus tables in a fast paced environment. Every new server at Emerald Lake lodge will begin at Breakfast and lunch and skills and abilities will be assessed and people will be allocated to various shifts based on their performance and our needs. Any other duties as required or communicated by the F&B Managers Requirements/Experience: Minimum 1 year experience in a similar position            Knowledge of Squirrel an asset Proserve required in Alberta Serving It Right certificate required in BC Grade 12 Diploma Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts) Substantial knowledge of food safety and handling procedures To be able to endure long periods of standing (sitting, bending and lifting  (up to 30lbs) may be required )   Please email your resume to hr@crmr.com
Canadian Rocky Mountain Resorts Banff, Alberta, Canada
Aug 11, 2018
Full time
  Duties and Responsibilities:   Respond to reservation enquiries, providing guests with up to date information on our rates, special offers and packages. Book room reservations, both over the phone and at the Front Desk. Prepare for arriving reservations, ensuring guest requests are met to the best of our ability. Welcome guests to the Lodge and provide an efficient check in experience. Provide guests with accurate and relevant information about the Lodge, local area and attractions. Book tours, activities and restaurant reservations for guests. Handle guest requests during their stay to ensure maximum guest satisfaction. Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team. Check out guests, providing accurate billing information and correctly processing payments. Manage the hotel switchboard, directing calls to other departments as necessary. Provide an accurate cash-out report at the end of each shift. Other duties as required.   Work Environment: Front Desk shifts are 7am-3pm, and 3pm -11pm, but are subject to change as necessary. Schedules are based on a five day work week, but must be flexible depending on business levels. All GSA’s will be trained on the Audit shift (11pm-7am) in the event coverage is required. On the job training is provided, with ongoing opportunities for learning and development. Requirements/Experience:   Excellent interpersonal and communication skills. A passion for customer service; previous experience is an asset. Highly organized and detail oriented, with the ability to multitask. Able to cope in high pressure situations. Experience with Opera PMS is an asset. Previous hotel experience preferred. Must have the ability to work independently and remain calm in the event of emergency situations arise   Please email your resume to hr@crmr.com    
Canadian Rocky Mountain Resorts All Locations
Aug 11, 2018
Full time
We are currently looking for housekeepers to join our family. Duties include  clean rooms in accordance to standards set by Executive Housekeeper To assist in maintaining criteria set by housekeeping department Respectful of public safety including general comfort and wellbeing of public Maintain cleanliness at all times Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment Observe dress code and wear appropriate foot wear Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly. Ensure all materials such as fireplace equipment or garbage bags are put away Lock the housekeeping shed if you are the last one using it Check with supervisor if help is required elsewhere Report maintenance concerns/issues with the proper documentation to the Front Desk Turn in master keys and sign in/out before and after your shift Perform other duties as assigned Requirements/Experience: Grade 12 Diploma or equivalent Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs) Willing to learn new ways of cleaning a room Flexibility and adaptability to emergency situations Embraces challenges, ambitious Will be required to work outside in all seasons (Winter, spring, summer and Fall)
Canadian Rocky Mountain Resorts Buffalo Mountain Lodge, Tunnel Mountain Road, Banff, AB, Canada
Aug 07, 2018
Full time
 We are currently looking for cooks to join our family in Banff. We will consider part time applicants who can commit to a weekly set schedule. Housing is available to full time employeees   We offer competitive wages, staff housing, and the chance to take part in producing truly regional cuisine that is sourced in house, through our game farm. Basic duties include Ensure a high quality and presentation of all food Prepare A La Carte menu and buffet menu items with CRMR standards Follow portion and maintain cost controls Follow all recipes for food items Maintain reasonable cooking time during line work with a sense of urgency Ensure that proper sanitation techniques and health and safety regulations are maintained at all times Follow proper preservation of food products; raw, cooked and perishables Set up stations mise en place and collect all necessary supplies to prepare menu for service A full job description is available at  https://crmr.com/careers/positions/
Canadian Rocky Mountain Resorts Emerald Lake Lodge, Field, BC, Canada
Aug 07, 2018
Full time
  Duties and Responsibilities: Provide information about the local area, attractions and activities to our guests. Greet all guests upon entering the main lobby. Provide information about all CRMR lodges to our current and future guests. Perform Front Office duties as required; including room reservations (by phone, e-mail, fax and in person) Answer the telephone at the front desk when agents are busy or on break Responsible for booking tours, airport transfers and taxi’s for guests. May provide return transportation for our guests from the Lodge to downtown, under the direction of the FOM Assisting the Housing Manager with staff pick up’s and drop offs at staff accommodation when required, under direction from the FOM Responsible for arranging room drops and completing all room drops on time. Assist food and beverage with seating guests when needed. Assist guests with luggage Execute all guest request/issues as they arise in a timely fashion– ensuring that the guest requests are met and relevant information passed on to the day shift. Help guests stock fire wood and assist with starting fires in guests rooms when requested. Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes. Keep the brochure rack fully stocked. Keep the Bellman Desk and area clean and tidy. Keep the lobby and lounge area clean and tidy, this will involve cleaning windows, sweeping/mopping floors and dusting. Empty hotel ashtrays 3 times a day. Keep parking lots and grounds of the hotel garbage free. Sweep walkway to the Front Desk and keep the hotel entrances clean. Snow removal from the main entrance and walkway beside the Wainwright (seasonal). Input of rooming lists. Help out with check in’s and check outs when busy. Assist with Incoming/Outgoing dry cleaning Any other duties as required Requirements/Experience: Must have a valid class 4 driver’s license and CLEAN abstract (driving record). Professional appearance and personality Excellent interpersonal, verbal and written communication skills. Good phone etiquette. Previous customer service experience preferred Experience in similar position an asset Must have keyboarding skills Basic knowledge of Word, Excel, Outlook and Internet Explorer. Opera knowledge an asset. Must have the ability to work independently and remain calm in the event of emergency situations arise
Canadian Rocky Mountain Resorts Buffalo Mountain Lodge, Banff, AB, Canada
Aug 07, 2018
Full time
  Looking for an amazing place to work and play in the Canadian Rockies? Come join our family! Buffalo Mountain Lodge is looking for a daytime server. Subsidised staff accommodations, meal plan, career growth opportunities and lots of other perks such as staff events and activities, lodge and restaurant discounts and more. Position: Server Department: Food and Beverage Report to: Food and Beverage Manager, Assistant Food and Beverage Manager, Supervisors Hours: As required Objective: To provide friendly, efficient service to our clients while maintaining a professional demeanour. Duties and Responsibilities: Arrive on time and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat) Be knowledgeable about the menu's (breakfast, lunch, dinner and lounge and house wine list) Take food and beverage orders and ensure prompt delivery and quality of the product Present cheques properly and ensure cash-outs are correctly completed Complete mis en place and other daily duties as assigned Be aware of dietary and allergy concerns Present, open, pour and serve wine in appropriate wine glasses Be knowledgeable on how to make house cocktails Ability to discuss the CRMR wine program - including description of all white and red wine by the glass. Make specialty coffees Work well as a team player and representative of the Food and Beverage Department Be adaptable for large groups or banquet shifts - day and night functions Perform function room set up's/ tear down's - setting tables, chairs, cutlery & linen Run food to tables and bus tables in a fast paced environment Any other duties as required or communicated by the F&B Managers Requirements/Experience: Minimum 1 year experience in a similar position Knowledge of Squirrel an asset PROSERVE (Alberta) or Serving It Right (British Columbia) certificate required Grade 12 Diploma Must have the ability to work all shifts Breakfast, Lunch and Dinner (AM, PM, MID Shifts) Substantial knowledge of food safety and handling procedures Ability to endure long periods of standing (sitting, bending and lifting (up to 30lbs) may be required) Please email your resume to hr@crmr.com  
Canadian Rocky Mountain Resorts Lake Louise and Emerald Lake Lodge, Field BC
Aug 07, 2018
Full time
 We are currently hiring Housekeepers at Emerald Lake Lodge in Field BC and at Deer Lodge.  All positions are full time. Duties and Responsibilities: Clean rooms in accordance to standards set by Executive Housekeeper To assist in maintaining criteria set by housekeeping department Respectful of public safety including general comfort and wellbeing of public Maintain cleanliness at all times Perform daily cleaning, vacuuming, dusting, sweeping and cleaning equipment Observe dress code and wear appropriate foot wear Prepare the setup of your cleaning tray at the end of each day. Put other materials away neatly. Ensure all materials such as fireplace equipment or garbage bags are put away Lock the housekeeping shed if you are the last one using it Check with supervisor if help is required elsewhere Report maintenance concerns/issues with the proper documentation to the Front Desk Turn in master keys and sign in/out before and after your shift Perform other duties as assigned Requirements/Experience: Grade 12 Diploma or equivalent Physically fit: demands of the position include standing, bending, sitting, lifting (up to 30 lbs) Willing to learn new ways of cleaning a room Flexibility and adaptability to emergency situations Embraces challenges, ambitious Will be required to work outside in all seasons (Winter, spring, summer and Fall)
Canadian Rocky Mountain Resorts Banff, AB, Canada
Aug 07, 2018
Full time
Duties and Responsibilities: To greet and welcome of all guests upon arrival Co-ordinate the dining room’s seating arrangements To seat guest and present menu’s in a prompt and organize fashion while maintaining service flow To be punctual and groomed appropriately (well pressed uniform, name tag, hair and teeth clean and neat) To be knowledgeable about the menu and wine list Work well as a team player and representative of the Food and Beverage Department To be adaptable in helping with banquets- may contain banquet shifts – day and night functions To perform Function room set up’s – tables, chairs, linen Any other duties as required or communicated by the F&B Manager/Supervisor Requirements/Experience: Experience in a similar position an asset Excellent Interpersonal skills and self-motivated PROSERVE certificate required Grade 12 Diploma Flexible in scheduling – mainly weekends and evenings Substantial knowledge of food safety and handling procedures To be able to endure long periods of standing (sitting, bending, and lifting may be required) Able to work under pressure for long hours of standing  Please email your resume to hr@crmr.com
Canadian Rocky Mountain Resorts Banff, AB, Canada
Aug 07, 2018
Full time
  Duties and Responsibilities: To prepare cleaning of rooms in accordance to standards set by Executive Housekeeper To assist in maintaining of criteria set by housekeeping department To follow public safety including general comfort and wellbeing of public To maintain cleanliness at all times To perform daily cleaning of vacuum, dusting, sweeping and cleaning equipment To observe dress code and wear appropriate foot wear To prepare the setup of your cleaning tray at completion of each day. Put other materials away neatly. To ensure all materials such as fireplace equipment or garbage bags are not left out. To make sure you lock the housekeeping shed if you are the last one using it To check with supervisor if help/questions are required To report maintenance concerns/issues arise with the proper documentation through Front Desk To ensure your master keys are turned in and you sign in/our properly To perform other duties as assigned Requirements/Experience: Grade 12 Diploma or equivalent In consideration of type of work involved, a strong back is necessary Willing to learn new ways of cleaning a room Flexibility and adaptability to emergency situations Embraces challenges, ambitious Physical demands, sitting, standing, bending, lifting (up to 30 lbs) Will be required to work outside in all seasons (Winter, spring, summer and Fall)
Canadian Rocky Mountain Resorts British Columbia 93, Field, BC, Canada
Aug 07, 2018
Full time
Duties and Responsibilities: Must be prepared to work all shifts, and to cover for the Breakfast and Banquet Managers on days off Must be prepared to oversee training and mentorship for all members of Department Work closely with the Meetings & Events Department, attending weekly BEO meetings; liaising with the Kitchen to provide the service expected by our guests Oversee daily inventory of liquor and beer counts Overseeing the process for inventory, ordering, wine list, menu printing, tastings, allocation of Duty, Personal and Promo accounts, daily sales reports, ongoing communication with the Hotel Manager, and other duties as assigned Providing the Hotel Manager/Operations Manager with monthly financial sales reports F&B Manager is expected on the floor regularly, and to greet the guests in function areas (40% of the position is hands-on, 60% administrative) To conduct regular staff meetings and communication sessions Oversee Supervisors to ensure Dining Room, Lounge, and function facilities are clean, tidy, organized, and follow Health & Safety standards; conduct spot-checks to ensure standards are being met To provide guidance and mentorship to all other members of the F&B Management/Supervisory team To provide the example to all staff re: grooming policies, professionalism, and verbiage; supporting staff throughout every shift To foster a team attitude, overseeing all staff members, and ensuring that communication and standards are as indicated in Operations Manual Oversee the Cilantro-on-the-Lake team, when the Outlet is open (seasonal) To complete bi-weekly payroll for the Department in an accurate and timely manner, and to oversee allocation of function gratuities To assign tasks to members of Management/Supervisory team To prepare schedule, ensuring staff shifts are allocated in a fair and equitable manner, and provide the hours required for retention of staff; provide copies of schedule to Hotel Manager/Operations Manager To provide Hotel Manager with ongoing communication in the event of performance issues, and to notify HR right away with respect to incident reports Provide explanations to the Hotel Manager for any situations that required use of a Promo account To assist in menu planning, if necessary, and to consult with the Chef on daily specials Oversee all communication as it relates to F&B team (pre/post discussions regarding menu changes, items changes, specials, etcetera) To oversee all set up and tear down for Meetings & Events To address client concerns/issues immediately and effectively To communicate any information/direction required by the Front Desk to the FOM/FOS To ensure staff is fully trained in emergency and power outage procedures To ensure Health & Safety regulations are strictly maintained Inform Hotel Manager re: the purchase of any stock, wares, wines, liquors, as per revenue allocations at the Lodge; consult with Hotel Manager/Operations Manager concerning larger purchases To attend bi-weekly Department Head Meetings, or to provide a representative to attend in their place Ongoing communication with all departments to provide a cohesive team at the Lodge Working sections when required Serving banquets when required Working breakfast when required Arrive on time and groomed appropriately, as per CRMR Employee Handbook Other duties, as required Assist other departments, as needed   Requirements/Experience: Excellent interpersonal and communication skills, both verbal and written A passion for customer service; previous experience is an asset Highly organized and detail oriented, with the ability to multitask Able to cope in high pressure situations Knowledge of Squirrel an is an asset Microsoft Office and Outlook is required Previous hotel experience mandatory Must be willing to work all shifts (AM, PM, and mid-shifts) and provide support with daily service when required Previous F&B Supervisory/Management Experience, including Banquets, is required Must be able to work in a team setting, while providing professional direction to staff and other Managers in the Department Must have the ability to handle any guest issues, with guidance from the Hotel Manager, if required Must have the ability to handle any staffing issues, with guidance from the Hotel Manager and HR, if required Sommelier certification is an asset Serving It Right certification is required Must have inventory and cost analysis experience Menu and culinary abilities are an asset Must be able to work independently and remain calm in the event of an emergency Ability to endure long periods of standing (sitting, bending, and lifting to 45 pounds may be required)  Please email your resume to hr@crmr.com
Canadian Rocky Mountain Resorts PO Box 1326 700 Tunnel Mountain Rd
Jul 30, 2018
Full time
Full time and part time positions available. Housing is only offered to full time applicants  Basic Duties: To maintain a constant stock of clean wares in all kitchen areas. To maintain dishwashing equipment. To report all faulty equipment to supervisor. To maintain a constant cleanliness of all kitchen areas including fridges and equipment & floors. To maintain health and safety regulations. To follow daily duty roster. To maintain proper storage of kitchen and Food and Beverage wares. To follow policy manual. To perform other associated duties as assigned To receive kitchen products and put away and rotate stock To assist with kitchen prep when needed To maintain a clean and healthy staff cafeteria, including microwave and cupboards To preform extra cleaning duties as needed Requirements/Experience: 1-2 years of practical experience Substantial knowledge of food safety and handling procedures Excellent interpersonal skills The ability to work in team environment Ability to work all restaurant operating hours High School Diploma or equivalent To be able to endure long periods of standing (sitting, bending, and lifting may be required)   Please email your resume to hr@crmr.com