Chateau Deli Attendant (Barista)

  • Fairmont Chateau Lake Louise
  • Lake Louise, AB, Canada
  • May 02, 2018
Full time Customer Service Hospitality-Hotel Restaurant-Food Service

Job Description

Our Deli Attendants are highly regarded at the hotel and considered to be a key factor for the overall guest experience. The Chateau Deli provides prompt, professional and efficient service, offering fresh daily baked goods, gourmet sandwiches, salads, hot food, soups, decadent desserts and a range of hot and cold beverages.  

 Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities include but are not limited to: 

  • Greet all guests in-person or by phone
  • Take guest orders and prepare them to guest specifications
  • Provide a consistently high standard of service
  • Effectively handle customer concerns and exceed customer expectations
  • Inform guests of hotel and area information as requested
  • Ensure that daily management and guest billing reports comply with company procedures and departmental guidelines
  • Ensure accurate cash handling and ordering in Micros POS system
  • Ensure a clean and safe working environment and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Other reasonable duties as assigned

Qualifications:

  • Minimum 6 months’ food and beverage experience
  • Ability to maintain high service levels under pressure
  • Experience with cash handling
  • Demonstrates initiative and the ability to work with minimal supervision
  • Self-motivated, with the ability to make effective decisions
  • Ability to constantly stand and walk throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

 Visa Requirements: Applicants must hold the proper work authorization to be legally eligible to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!