Female Spa Attendant (immediate start date)

  • Fairmont Banff Springs
  • Banff, AB, Canada
  • May 29, 2018
Full time Customer Service Entry Level Hospitality-Hotel Housekeeping Spa

Job Description

Summary of Responsibilities:

Reporting to the Facility Operations Manager, responsibilities and essential job functions include but are not limited to the following

  • Consistently offers professional, engaging and friendly service
  • Maintain cleanliness and report deficiencies of all equipment
  • Assist in the operation of all spa departments as required
  • Maintain the facility in peak sanitary condition at all times              
  • Maintain locker rooms in a tidy manner, check and clean lockers when needed
  • Maintain toiletries in locker room vanities
  • Maintain linen inventory with regional laundry on a scheduled basis
  • Direct members/guests to appointments and assist them in every way possible
  • Assist members/guests with use of sauna, steam whirlpool etc.
  • Ensure stocking of all spa amenities and toiletries.
  • Attend daily/weekly/monthly facility operations departmental communications meeting
  • Follow and ensure that all employees follow all safety procedures and practices
  • Ensure that employee is well versed in all spa operations (cross-trained)
  • Ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority
  • To carry out any other duties and responsibilities as assigned

Preferred Knowledge & Experience:

  • Physically fit and able to work well under pressure
  • Able to work well independently with little Supervision
  • Must be a team player and demonstrate organizational skills
  • To work laterally with departments to convey concerns and come to solutions
  • Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with Colleagues and Guests
  • Must be able to make decisions individually and show problem solving ability

Qualifications:

  • High School diploma
  • Previous experience is an asset
  • Excellent interpersonal skills

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Lifting - Under 20lbs 50% of Work Time
  • Carrying - Over 20lbs 10% of Work Time
  •  Pushing - Over 100lbs 25% of Work Time
  • Describe Motions - Bending, standing, reaching, pulling, pushing, lifting, and kneeling
  • Work Environment - Exposure to chemicals  

Perks: Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!