Bell Hop - Must have Drivers License

  • Rimrock Resort & Hotel
  • Banff, AB, Canada
  • Aug 07, 2018
Full time Customer Service Hospitality-Hotel Front Desk/Reservations

Job Description

Scope

The Bellperson must provide exemplary customer and porter service as they are the first interaction guests have with the hotel.

 

Duties & Responsibilities

  • Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice.
  • Greet guests upon arrival, open doors and inform them about parking options and procedures
  • Control in-coming and out-going traffic
  • Correctly identify stored bags
  • Bring baggage up to guests rooms and retrieve them when requested
  • Properly label tour baggage and deliver & retrieve at specified times
  • Deliver packages to guest rooms or respective departments
  • Take and retrieve luggage carts as required
  • Park cars and retrieve cars as per request
  • Park cars with diligence and care
  • Work scheduled overnight shifts as required
  • Knowledgeable of the Hotel, all its outlets, its layout and services.
  • Knowledgeable of Banff National Park, activities and dining options.

 

Physical Demands

  • Lifting 100lbs maximum
  • Frequent lifting and/or carrying up to 50lbs
  • Requires significant walking/standing
  • May involve sitting with pushing and pulling of arm and/or leg controls
  • Needs to possess acceptable vision levels due to driving requirements