La Terrazza Bartender (March/April Start Date)

  • Banff Park Lodge
  • Banff, AB, Canada
  • Feb 22, 2019
Full time Customer Service Hospitality-Hotel Restaurant-Food Service

Job Description

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here we experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties; the Bow View Lodge and the Homestead Inn.

We are seeking a full-time permanent Bartender, required to work day shifts, evening shifts, weekends and holidays with opportunities for overtime hours. The start dates are in March and April 2019.

Duties Include (but are not limited to):

  • Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
  • To have full knowledge of all food and beverage menus in the Terrace and all other special promotions in the hotel
  • Assist guests regarding all beverage menu items in an informative and helpful way
  • Mix drinks and control the beverage stock as per guidelines
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Maintain a clean and well stocked environment for our guests
  • Handle guest concerns and react quickly and professionally
  • Operate all equipment used in the Terrace in a safe and proper manner
  • Follow all safety and sanitation policies when handling food and beverage
  • Demonstrate a complete understanding of the restaurant policies, procedures and service standards
  • Be familiar with and actively participate in emergency, safety and security procedures
  • Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
  • Utilize the environmental mission statement as a guideline for all operations
  • Follow hotel's telephone etiquette standards
  • Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling

Ideal Candidate:

  • Previous bartending experience preferred
  • Working knowledge of Point of Sale System preferred
  • Strong interpersonal and problem solving abilities
  • Energetic, enthusiastic, self-motivated and a charismatic team player
  • Proficient in the English language, second language is an asset
  • Ability to work well under pressure in a fast paced environment
  • Must be flexible in terms of working hours

Employee Incentives:

  • Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
  • Two salary increases during first year of employment and term bonus available
  • Friends and family rates available at our Banff Park Lodge and Bow View Lodge property, F&B discounts at The Crave Mountain Grill Restaurant and Terrace Dining Room & Lounge
  • Health benefits available after 8 months of employment including life insurance, dental, medical and drug coverage
  • Staff Cafe on site offering meals for $2.37; certain items available free of charge 24/7
  • Ski Pass discount and subsidy available; payroll deduction optional
  • Education reimbursement for English as a Second Language Course
  • Payroll deduction available for a local gym membership
  • Monthly staff events hosted by our very own Social Committee
  • Uniforms supplied and free cleaning available
  • Living in beautiful Banff National Park!

For those interested in this opportunity, please forward a copy of your resume to the email address provided, in-person at 222 Lynx Street, by fax to (403) 762-4740 or online at Only candidates selected for an interview will be contacted. Thank you for your interest in our company!!