Crave Mountain Grill Server (June Start Date)

  • Banff Park Lodge
  • Banff, AB, Canada
  • Feb 22, 2019
Full time Customer Service Hospitality-Hotel Restaurant-Food Service

Job Description

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here we experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties; the Bow View Lodge and the Homestead Inn.

We are currently seeking full-time permanent Crave Mountain Grill Servers, required to work day shifts, evening shifts, weekends and holidays with opportunities for overtime hours. The start dates for this position are from March to June 2019.

Duties Include (but are not limited to):

  • Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
  • To have full knowledge of all food and beverage menus in the Crave Mountain Grill Restaurant and all other special promotions in the hotel
  • Serve, clear and re-set tables in a timely manner and assist with in room dining orders
  • Maintain a clean and well stocked environment for our guests
  • Handle guest concerns and react quickly and professionally
  • Operate all equipment used in the Crave Mountain Grill Restaurant in a safe and proper manner
  • Follow all safety and sanitation policies when handling food and beverage
  • Demonstrate a complete understanding of the restaurant policies, procedures and service standards
  • Be familiar with and actively participate in emergency, safety and security procedures
  • Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
  • Utilize the environmental mission statement as a guideline for all operations
  • Follow hotel's telephone etiquette standards
  • Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling
  • Other duties as assigned

Ideal Candidate:

  • Previous Food and Beverage experience is an asset
  • Working knowledge of Point of Sale System preferred
  • Strong interpersonal and problem solving abilities
  • Energetic, enthusiastic, self-motivated and a charismatic team player
  • Proficient in the English language, second language is an asset
  • Ability to work well under pressure in a fast paced environment
  • Must be flexible in terms of working hours

Employee Incentives:

  • Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
  • Three salary increases during first year of employment; term bonus and summer bonus available
  • Friends and family rates available at our Banff Park Lodge and Bow View Lodge property, F&B discounts available at The Crave Mountain Grill Restaurant and Terrace Dining Room & Lounge
  • Health benefits available after 8 months of employment including life insurance, dental, medical and drug coverage
  • Staff Cafe on site offering meals for $2.37; certain items available free of charge 24/7
  • Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
  • Education reimbursement for English as a Second Language Course
  • Payroll deduction available for a local gym membership
  • Monthly staff events hosted by our very own Social Committee
  • Uniforms supplied and free cleaning available
  • Living in beautiful Banff National Park!

For those interested in this opportunity, please forward a copy of your resume to the email address provided, in-person at 222 Lynx Street or online at www.banffparklodge.com. Only candidates selected for an interview will be contacted. Thank you for your interest in our company!!