Molly Thompson

  • Resort Rep / Server /Bartender
  • Sep 24, 2019
Seasonal Customer Service Hospitality-Hotel Restaurant-Food Service

Personal Summary

Dear potential Employer, 


During my years of employment, I have worked across a series of various fields, including Tourism, Event management, Hospitality, retail and childcare. All of which however have the common focus of Customer service. After 5 years of working in customer service environments, I am an Articulate and confident individual who can solve any problem under challenging situations and always keep an approachable and cheerful attitude. 

In my most recent role as a tour leader in Greece for Busabout, I have Have had the pleasure of guiding over 260 people around the Greek islands. My role involved spieling, sharing information, logistics , providing a personal and positive experience, and most importantly catering to everyones individual needs. 

I am a wonderful asset to any team and a diligent, hard worker who loves to solve a problem. While a big team player, I am also extremely capable of working individually and thinking on my feet. 

I am travelling to Canada on October 22nd on a 2 year VISA and am excited at the prospect of joining a new work family and making my time up north count. 

Work Experience

Tour Leader
Mar 2019 - Sep 2019 Busabout

From March 2019 to September 2019 I have been working on the Greek Island of paros, Mykonos, Ios and Santorini as a tour leader for Busabout, part of the travel corporation. 

I guided groups as large as 48 on 11 day tours. As any tour, many challenges arose during my time touring and I was always able to handle them with a smile and calm attitude. 

My job mostly involved getting everyone from A to B, providing historical talks about greek mythology and the islands, Leading walking tours, Relationships with suppliers, catering to individual needs and being the POC for incidents. 

This has been the most challenging rewarding job I have ever had and has definitely shaped me into a very experienced and organised asset to any team!

Bartender/waitress
Feb 2017 - Nov 2019 O'donoghues

For two years I worked as a Bartender/waitress in a very high paced bar. We held events with up to 1000 people and I was always working in a large team

I would working behind the bar making cocktails, serve food and clear plates, count tills and also work in the gaming room as an attending. 

This job was an enormous team environment and I loved every minute of it. 

Education

Diploma of Event Management
Mar 2017 - Jan 2018 Sydney TAFE
Diploma of Musical Theatre
Jan 2015 - Dec 2015 NIDA