kayleigh halpin

  • front desk agent
  • Banff
  • Sep 30, 2019
Full time Customer Service Hospitality-Hotel Front Desk/Reservations Server Host/Hostess

Work Experience

Administrative assistant
Apr 2019 - Sep 2019 Lundgren and young insurance

Sorted mail

answered phone calls and emails from clients

processed clients documents

scanned and added documents to the correct files

ensured upkeep of the office

Customer Service Manager
Jul 2014 - Mar 2019 Ladbrokes Coral group

Ensured the smooth running of the shop day to day

trained staff on new software/ trained new staff

cash management

cash handling

dealt with customer complaints