Charlie Bateman

  • Bell Desk attendant
  • Mississauga, ON, Canada
  • Oct 20, 2018
Full time Hospitality-Hotel

Personal Summary

Having recently moved to Canada, I am currently looking for employment on either a part-time or full-time basis (preferably the latter). Although I have spent the majority of my life living in the UK, I am a Canadian citizen with a social insurance number and am legally able work in the country. I am currently residing in Mississauga, Ontario, however am very keen to move to Banff long-term in order to further my Canadian experience and enjoy the outdoors activities. 

As demonstrated in my resume, I have almost a decade of experience working in various environments, from retail to healthcare. Although these roles differ and are not directly related to this particular job, I have accumulated various skills that I feel would be extremely beneficial to your establishment. These skills include: communication skills, listening skills, presentation skills and ability to understand and empathise customer’s needs.

I have also acquired work ethics that I believe are essential for working in a professional manner. This includes persistency in the routine at work, such as checking emails and invoices frequently, having a positive attitude, being approachable and ensuring the work space is clean and presentable.

Although I am aware that this job will be different to what I have done before, I am positive that I will be able to adapt my skills to fit your policies and procedures. Through my professional and educational experiences, I have proven that I am capable of learning and adapting to new environments and situations.

Work Experience

One to One Keyworker
Jul 2016 - Feb 2017 Valence Special Needs School
  • Built a professional rapport with clients and staff demonstrated in staff review. 
  • Responsible for the care and development of a student, increasing knowledge and understanding individual responsibilities when in a team. 
  • Duty to corresponded with client’s making complaints and successfully negotiate and achieve a mutual agreement.
Health Care Assistant
Aug 2015 - Jul 2016 Nurse Plus UK
  • Provided appropriate and dignified care to clients. 
  • Obliged to emphasise with clients and understand their individual needs. 
  • Understood how to be calm and professional in distressing situations.
Relief Support Worker
Aug 2014 - Aug 2015 MCCH: Learning Disability, Mental Health & Autism Support
  • Responsible for the care and attention of clients with learning disabilities. 
  • Developed skills in working with clients on a one to one basis. 
  • Understood various types of communication skills when dealing with clients. 
Sales Advisor
Jul 2011 - Aug 2013 Debenhams Retail Store
  • Provided helpful, friendly and efficient advice to customers. 
  • Maintained up to date knowledge of sales prices and promotions. 
  • Worked in a team and enhanced ability to work under pressure. 
  • Awarded store vocational qualification in customer service.


Second Class Bachelor Honour’s Degree in Film, Television and Radio Studies (Specializing in Film)
Sep 2013 - Aug 2016 Canterbury Christ Church University
AQA A-Level Specification in Communication and Culture (Grade A)
Sep 2011 - Aug 2013 Charles Darwin Sixth Form
OCR Level 3 National Certificate in Health, Social Care and Early Years (DISTINCTION)
Sep 2011 - Aug 2013 Charles Darwin Sixth Form
General Certificate of Secondary Education in: English, Math and Science (Grade B)
Sep 2009 - Aug 2011 Charles Darwin Secondary School