Emma Gray

  • Food and Beverage Server
  • Calgary, AB, Canada
  • Jan 05, 2019
Seasonal Restaurant-Food Service

Personal Summary

Dear Hiring Managers,

As a motivated individual I am extremely interested in submitting an application for the advertised Food and Beverage Server position with Banff Centre for Arts and Creativity.

In November 2018 I completed my Hospitality Management diploma at SAIT, Calgary, AB. This has given me a skillset specifically targeting hospitality.

While completing my studies I worked first as a front line member, then Supervisor, and currently an assistant manager at a high-volume movie theatre. My responsibilities in this role included providing face-to-face customer service, assisting front line members with any issues, and training new employees. This position has given me key customer service skills, including the ability to think on my feet and solve problems.

With regard to my ability to meet the specific requirements of this job:

  • Food Service: I have worked for almost four years in a foodservice environment, in which I have learned hands-on proper food safety techniques. I have also completed the Alberta Food Safety and Hygiene certificate.
  • Customer Service: Every job I have held has been a front of house, customer service based job, so I have learned how to answer customer queries and deal with any issues they bring up.
  • Time Organization: Due to my current management position I have had to learn to manage the time of myself and others to have every job done in time for the next rush of guests, including managing around break times.

My motivations include learning new things and the challenge of meeting key objectives. I also hold an Alberta Pro-Serve certificate. In terms of availability, I am available starting February 20th of this year and I do not have any determined end date.

I understand that you will receive a large number of applications for this role. I do, however, believe that my motivation, commitment and pre-existing skills will allow me to fit into your work environment and start supporting the needs of your organization. 

Thank you for taking the time to look over my application, and I look forward to hearing from you.

Sincerely,

Emma Gray