Fairmont Banff Springs

For over 130 years, the Fairmont Banff Springs has built a distinct and iconic reputation. With 757 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our “Castle in the Rockies” is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities. It is a place for colleagues who aspire to deliver amazing guest service to learn, grow and innovate.

The Rocky Mountain lifestyle doesn’t disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s all at your doorstep; this year-round, mountain culture offers work–life balance in one of Canada’s most spectacular destinations. Our welcoming community is cultural, and dynamic.

Fairmont Banff Springs Fairmont Banff Springs Hotel, Banff, AB, Canada
Sep 28, 2018
Full time
First impressions are everything! As a Room Attendant with the Fairmont Banff Springs Hotel you will have the opportunity to create lasting memories for every Guest by ensuring that guest rooms are comfortable, inviting and clean. The luxury our Guests experience will ensure their return. We offer Full Time and Part Time opportunities. Job Detail: Vacancies - 96 Terms of employment: Permanent, full time 32 to 44 hours/week, part time also available for those who require Employment conditions: overtime, early morning, morning, day, evening, shift, weekend Criminal record check Public transportation is available Summary of Responsibilities: Reporting to the Housekeeping Supervisors, responsibilities and essential job functions include but are not limited to the following: Consistently offer a professional, engaging and friendly service Responsible for following all established and future standard operating procedures (SOP’s). These will include but are not limited to reporting to work, signing in and out, master, sectional or general keys, sequence of service and lost & found Expected to adhere to all Fairmont Hotels & Resorts standards that relate to hygiene and grooming, health and safety, fire, accommodations, guestroom standards and guest interactions Clean and record all assigned guestrooms including: making beds, removing trash and dirty linen, retrieving clean linen, dusting, vacuuming, sweeping, mopping, washing and polishing floors, replenishing amenities, placing furniture to its original position, being attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in the sequence of service. Clean the guest bathrooms which include: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Replenish amenities and additional information as laid out in the sequence of service. Clean and disinfect elevators, vacuum hallways, ensure back spaces are neat and tidy Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound) Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart All other duties as assigned Qualifications: Previous guest service and/or housekeeping experience is an asset/will train Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible and reliable Ability to work cohesively with fellow colleagues as part of a team with minimum supervision Ability to focus attention on guest needs, remaining calm and courteous at all times No prior education required, no degree, certificate or diploma required Language - English Perks:  Subsidized staff housing for full time status, duty meals in our staff cafeteria, employer provided pension, comprehensive benefits package including medical, dental and vision care for full time status, employee travel program and employee assistance program. Physical Aspects of Position (include but are not limited to):  Constant standing and walking throughout shift Physically fit and able to work well under pressure Able to push, pull, lift up to 50+ lbs. Able to bend and kneel with comfort Rate of Pay: Starting at $15.50 per hour. Full rate after one year is $18.04 per hour. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit and apply online at www.fairmontcareers.com and see the extraordinary opportunities that exist! In Person: 405 Spray Ave, Banff Alberta, T1L 1J4 Monday – Friday 9am MST – 5pm MST Fax: 403-760-6056 ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Fairmont Banff Springs Fairmont Banff Springs Hotel, Banff, AB, Canada
Sep 28, 2018
Full time
Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe and efficient operations. Showcase your talents as a Kitchen Steward, where your attentiveness and care will ensure the creation of exceptional cuisine. We offer full time and part time applications. Summary of Responsibilities: Reporting to the Chief Steward, this position will require shift work and some overnights may be required. The responsibilities and essential job functions, are but not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Wash, scour dishes, glassware, flatware, pots and pans operating an industrial dishwasher or by hand Ensure the kitchen Colleagues have the dishes/silverware required and guest have clean dishes Sort, stack and load/unload dishwasher Sort, stack and store all cleaned items in an organized and safe manner Ensure all breakages and chipped items are removed from circulation and inventoried Ensure floors are dry and clean at all times by sweeping and mopping Remove trash, clean kitchen garbage containers & recycling Follow department policies, procedures and service standards Maintain a clean and safe work environment Other duties as assigned Qualifications: Strong interpersonal and problem solving abilities Must be in good physical condition No prior experience required/will train Highly responsible & reliable Driver's abstract an asset as property grounds are large and may require dishes to be transported down to the golf course, Waldhaus or conference centre Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to prioritize guest and colleague needs, remaining calm and courteous at all times Rate of Pay: Starting at $16.00 per hour. Full rate after one year is $18.25 per hour.     Physical Aspects of Position:  Physical aspects of the position include but are not limited to the following:  Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling Occasional ascending or descending ladders, stairs and ramps Safe use of chemicals Ensure proper use of Personal Protective Equipment (provided)  Perks: Competitive pay rates, subsidized staff housing for full time status, duty meals in our staff cafeteria, comprehensive benefits package including medical, dental and vision care for full time status, employee discount program, endless staff events, employee travel program, food & beverage/fitness centre/spa/golf discounts and employee assistance program. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit and apply online at www.fairmontcareers.com and see the extraordinary opportunities that exist! In Person: 405 Spray Ave, Banff Alberta, T1L 1J4 Monday – Friday 9am MST – 5pm MST Fax: 403-760-6056 ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Fairmont Banff Springs Fairmont Banff Springs Hotel, Banff, AB, Canada
Sep 28, 2018
Full time
For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Banff Springs offers a wide selection of luxurious Spa experiences. Your care and professionalism as a Body Technician shows our guests that they are unique and valued – and you will take pride in knowing that your competencies help them feel their very best.  Spa Overview:  Willow Stream spa at The Fairmont Banff Springs is at the forefront of the spa industry, offering first-class pampering surrounded by majestic mountain beauty.  Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of The Fairmont Banff Springs. Our breathtaking Spa is 38,000 square feet and is rated the best spa’s in Canada according to Spa Magazines readers. Summary of Responsibilities: Reporting to the Body Technician Supervisor, responsibilities and essential job functions include but are not limited to the following:  Consistently offer professional, friendly and engaging service Perform massage and body treatments while maintaining the clients comfort at all times Perform 30, 45, 60 and 90 minute massage and body treatments Ensure individualized guest service through acknowledging and responding to their needs and expectations Maintain an ample supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order Actively participate in other areas of the Spa Operation such as product knowledge and retail sales Ensure awareness of current trends in body treatments Assist guests regarding hotel facilities in an informative and helpful way Follow departmental policies and procedures Follow all safety and sanitation policies Other duties as assigned  Qualifications: Previous experience in a Spa preferred 2200 hours completed All professional licenses are to be current Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Perks: Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program Physical Aspects of Position (include but are not limited to):  Frequent standing, bending and reaching throughout shift Occasional lifting and carrying up to 20 lbs Occasional kneeling, pushing, pulling, sitting Occasional ascending or descending ladders, stairs and ramps Visa Requirements:  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Fairmont Banff Springs
Sep 28, 2018
Full time
Do you have a natural passion and creativity when it comes to cooking food? Would you like be part of a dynamic and innovative team in one of the largest hotels in Canada? Come and work with our committed Chefs and a strong Culinary team preparing and serving the finest meals with amazing ingredients. Summary of Responsibilities: Reporting to the Chef de Partie, responsibilities and essential job functions include but are not limited to the following: Candidates will be matched to positions based upon experience & qualifications Please indicate your preference and availability in your cover letter Job responsibilities vary based upon position and will be discussed during the interview process Positions include (but are not limited to): Demi Chef de Partie First Cook Second Cook Qualifications: High School diploma Safe Food Handling Certification Experience in Luxury Hotel Kitchens an asset WHMIS or similar training an asset Previous experience is an asset Perks: Endless staff events, subsidized staff housing, daily duty meal in our staff cafeteria, employee travel program, food & beverage/fitness centre/spa/golf discounts, competitive extended benefit plans (medical, vision, dental), employee assistance program. Physical Aspects of Position (include but are not limited to):  Constant standing and walking throughout shift Lifting –up to 50lbs-25% of work time Lifting-Under 20lbs 100% of Work Time Carrying- Over 20lbs 100% of Work Time  Pulling- Over 20lbs 100% of Work Time       Work Environment: Exposure to kitchen equipment; large and small ovens, stoves, steam kettles, mixers, sheeter, fryers, rational ovens, steamers, tilt skillets, fridges and freezers as well as blast freezers ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!