Relief Night Auditor- Moose Hotel & Suites and Banff Ptarmigan Inn

  • Banff Lodging Co.
  • Banff Lodging Company, Bear Street, Banff, AB, Canada
  • Jul 23, 2018
Full time Customer Service Hospitality-Hotel Front Desk/Reservations

Job Description

Job Description

Are you a night owl who would at love to work night so you have the day to go explore the amazing backyard?! We are seeking a dynamic, guest service focused Night Auditor to join our team! The hours are an 11:00 pm to 7:00 am shift. This is full time hours.

Duties

  • Answer all in-coming phone calls in a professional manner according to company standards;
  • Register arriving guests and assign rooms;
  • Provide information on hotel facilities and services;
  • Provide general information on points of interest in the area and services in the community;
  • Understand basic accounting principles including debit and credit transactions;
  • Post nights room and tax to guest rooms;
  • Process wake-up calls;
  • Balance the daily transactions to Property Management System;
  • Prepare selected reports for accounting and management;
  • Complete Night Audit process including system shutdown, computer back-up and system maintenance;
  • Process group & guest departures, calculate charges and receive payment;
  • Follow emergency and safety procedures;
  • Provide role of security to ensure guest safety and property security at night;
  • Additional duties as assigned.

Qualifications

The successful candidate will possess excellent communication skills, strong organization skills, self-motivation, basic accounting knowledge, excellent customer service and ability to make sound decisions. Previous hotel related experience is desirable. Prior Maestro experience would be beneficial or experience in another computer hospitality systems.

Compensation

An outstanding benefits package combined with attractive compensation awaits the right candidate. We're talking Lux movie theatre discounts, free canoeing, free golf, discounted ski pass options, health and dental plan, food and beverage discounts at all our restaurants, employee share ownership program, free hotel stays and more!